All Systems Operational

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If you are experiencing any issues with your Spirit connection and there are no current incidents noted in your area, please submit a ticket to our support team via email support@spirit.com.au or call us at 1300 007 001.

Broadband Services




Operational

Voice Services




Operational

Data Centre Services




Operational

Data Centre Interconnects




Operational

NBN Business




Operational

NBN Enterprise Ethernet




Operational

Mobile Services




Operational

5

Upcoming Maintenances

18

Incidents Last 30 Days

6

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Schedule

February 14, 2022 12:00AM - 2:00AM AEDT

Components

Broadband Services, Voice Services

Locations

Victoria

Description

Spirit engineers will be doing a software upgrade on our metro router at Esplanade, St Kilda, VIC. This is to ensure that router's software is up to date with the latest security patches and fix potential bugs with the legacy software versions. Expected Impact: Complete service offline to voice, data & layer 2 services for up to 60 minutes. Affected customers will be receiving an e-mail regarding this maintenance. If you require further information relating to this maintenance, please e-mail us at support@spirit.com.au or call 1300 007 001

Schedule

February 14, 2022 2:00AM - 4:00AM AEDT

Components

Broadband Services, Voice Services

Locations

Victoria

Description

Spirit engineers will be doing a software upgrade on our metro router at Whitehorse Road, Box Hill, VIC. This is to ensure that router's software is up to date with the latest security patches and fix potential bugs with the legacy software versions. Expected Impact: Complete service offline to voice, data & layer 2 services for up to 60 minutes. Affected customers will be receiving an e-mail regarding this maintenance. If you require further information relating to this maintenance, please e-mail us at support@spirit.com.au or call 1300 007 001

Schedule

February 17, 2022 12:00AM - 1:00AM AEDT

Components

Broadband Services, Voice Services

Locations

Victoria

Description

Spirit Scheduled Network Maintenance - Collins Street Melbourne VIC - 12:00 AM 17-02-2022 AEDT Spirit engineers will be doing a software upgrade on our metro router at Collins Street Melbourne VIC. This is to ensure that router's software is up to date with the latest security patch and fix potential bugs with the legacy software versions. Expected Impact: Complete service offline to voice, data & layer 2 services for up to 60 minutes. Affected customers will be receiving an e-mail regarding this maintenance. If you require further information relating to this maintenance, please e-mail us at support@spirit.com.au or call 1300 007 001

Schedule

February 21, 2022 12:00AM - 2:00AM AEDT

Components

Broadband Services, Voice Services

Locations

Victoria

Description

Spirit engineers will be doing a software upgrade on our metro router at Riley Road, Dooen VIC. This is to ensure that router's software is up to date with latest security patch and fix potential bug with legacy software version. Expected Impact: Complete service offline to voice, data & layer 2 services for up to 60 minutes. Affected customers will be receiving an e-mail regarding this maintenance. If you require further information relating to this maintenance, please e-mail us at support@spirit.com.au or call 1300 007 001

Schedule

February 21, 2022 2:00AM - 4:00AM AEDT

Components

Broadband Services, Voice Services

Locations

Victoria

Description

Spirit engineers will be doing a software upgrade on our metro router at Riley Road, Dooen VIC. This is to ensure that router's software is up to date with the latest security patches and fix potential bugs with the legacy software versions. Expected Impact: Complete service offline to voice, data & layer 2 services for up to 60 minutes. Affected customers will be receiving an e-mail regarding this maintenance. If you require further information relating to this maintenance, please e-mail us at support@spirit.com.au or call 1300 007 001